Stop A Drip logo - Plumber in Hampshire

Stop A Drip Website Legal - Terms and Conditions

General Terms and Conditions

This is the legal terms of use policy of the following website
http://www.stopadrip.co.uk/
and is presented by STOP A DRIP LTD. This page also includes our Terms of Business which form a legally binding contract between ourselves and you, the customer.

Aims and Objectives

Your continued use of this website is regulated by our Terms and Conditions as outlined on this webpage. By continuing to use and browse this website you are demonstrating your acceptance of these terms and conditions, that you accept them and agree to be bound by them. If you do not accept these terms and conditions, either in whole or in part, then you should stop using this website immediately.

On this page the terms when we use the words 'we', 'us', 'our', we are referring to the owner of the site as shown above. When we use the words 'you', 'viewer', 'reader', 'user', 'anyone', then we are referring to the person or persons browsing this website, using a web based browser to do so.

We are committed to protecting the privacy of anyone who uses this website. Our privacy and cookies page explains more about how we handle your privacy.

Limitation of liabilities

We shall not be liable to you (whether directly or indirectly and whether as a result of negligence or otherwise) in respect of any losses or damage which you may incur as a result of your use of the website, its content or any material which is available to download from the website. We have taken all reasonable precautions to ensure that the information published within this website is accurate, up to date, and virus and malware free. However we cannot guarantee, nor do we make any representations otherwise -

(a) that any material, information or data obtained from or through this website is complete, accurate or not an infringement of any third parties intellectual or other property rights; or
(b) that material, information and data submitted via this website will be fully secure (unless such information is being processed through a SSL), in which case our limit of liability will only be governed by the SSL providing certificate; or
(c) that material, information and data obtained from or through this website will meet your requirements; or
(d) that your access to or use of this website will be uninterrupted, timely or error-free; or
(e) that this website, its content and/or any material which is available to download from the website is free of viruses, bugs or Trojans.

The information on the website is published 'as is' and we expressly disclaim all warranties, expressed or implied, as to the accuracy of any of the content provided on this website, be that for security, its quality or as to the fitness of the information for any purpose whatsoever.

We recommend that you employ your own virus detection and protection measures when accessing this, or any other website on the internet.

Copyright of this website

The content of this website (except where otherwise stated) is copyrighted by the owner of the website. This includes, but may not be limited to, any text, graphics, logos, images and so forth that is contained or displayed within this website. This also includes any material(s) that may be available for download from this website. The owner agrees that you may view this website (subject to the terms and conditions as shown on this webpage), and that you may print or download any parts of it for personal, non-commercial purposes only, as long as you attribute and acknowledge copyright to the owner of the website.

However it is strictly forbidden for you to modify, copy, publish, transmit, display, perform, distribute, reproduce, licence, or create any derivative works from this website. Furthermore, you are strictly forbidden from transferring, selling or offer for sale, any information or content from this website, without our prior written consent and approval. In all cases, this does not authorise you to incorporate any part of the information or material on this website in any other document or material without our prior written consent.

Trade Marks and Intellectual Property

Any trade mark, service mark or other intellectual property contained in or relating to this website is the property of the owner, unless otherwise stated. The use of such trade marks, service marks or other intellectual property without the owners permission is strictly forbidden.

External hyperlinks

The website may contain hyperlinks to websites operated by other third parties. These hyperlinks, or links, are suggested for information purposes only, and our inclusion of such hyperlinks, or advertising promotions, does not imply any endorsement of views, statements or information contained in such websites. We advise that care is taken by the user when visiting any external website links as posted within this website, and that by following by any such hyperlinks to external websites, then the user will be governed by that particular websites own legal and privacy policies. We accept no liability whatsoever for any information contained within any external website, nor do we accept any responsibility for external website links posted within this website you are now on. If you do find any external website links to be out of date, or that any external website links may not be appropriate, then please do contact us, so we may investigate any possible issues.

Terms of Business

Our terms of business are outlined on this page here. They also may be outlined in various sections of the website, but ALL our Business Terms are shown on this page in their entirety. If there is anything that you would like us to clarify please do ask.

1. Definitions

In our Terms of Business the following words are used, and their respective meanings are clarified as follows -
"Agreement" - agreement means the agreement between the Customer (yourself) and the Contractor (Stop A Drip);
"Contractor" - the contractor means the individual or company who are requested by the Customer to provide the services agreed upon;
"Customer" - means the person and/or company that purchase or agree to purchase services provided by the Contractor;
"Goods or Supplies" - are goods, supplies or materials required for carrying out the Services;
"Services" means any work carried out by the Contractor, or as stipulated in the agreement, quote or agreed job, otherwise also referred to as the Project;
"Quote or Estimate" - means the verbal statement or written documentation as issued by the Contractor setting out the services or supply of services;
"Normal Working Hours" - means the hours between 0800 and 1700 hours on weekdays of Monday to Friday, but excluding weekends and bank holidays.

2. Quotes / Estimates / Pricing

2.1 Prices given are currently inclusive of any taxes. We are NOT registered for VAT.
2.2. Quotations are only valid for a period of 30 days from the date they were given. After this period the Customer must obtain a new quotation, or ensure that the Contractor can carry out the works at the agreed price first quoted. The contractor reserves the right to not undertake the work if the quotation is not accepted within the 30 day period.
2.3. If for any reason the Contractor cannot carry out the agreed works because of delays beyond the Contractors control, and through no fault of their own, then the Contractor will not accept any liability if the agreed works run over the period of time initially agreed.
2.4. Unless otherwise stated, the quotation does not cover any other work by other tradespersons that may be involved in the project.
2.5. If work by other trades is specified within the Quote, the Contractor reserves the right to nominate sub-contractors to effect the same at its discretion. Any disputes arising from such sub-contracted work will not be reason for withholding payment for other work included in the Quotation, including that affected by the Contractor and/or their other sub-contractors.
2.6. The quotation assumes the following undertaking on the Customers behalf -
2.6.1 all necessary licences or planning permissions (if applicable) have been obtained and approved by the necessary authorities and have been granted to the Customer;
2.6.2 access will be unrestricted to the Customer premises or agreed property for the services to be carried out and undertaken by the Contractor;
2.6.3 the Contractor has all the necessary facilities at the Customers property (example electric power, lighting, water or gas) in order for the Contractor to be able to carry out the agreed services;
2.6.4 the Customer agrees that all areas that the Contractor needs to access will be free from obstructions such as furniture and all floor coverings.
2.7. The Contractor shall take every reasonable care during the carrying out of the works. However, the quotation does NOT include any subsequent incidental re-decoration upon the proper execution of the Services provided.

3. Payment Terms

Private Individuals and Domestic Properties:
Normal domestic properties are charged at the time of the completion of the agreed works involved. You may be required to pay in advance for materials if the cost of materials is very high. We will let you know if this is the case before work commences.

Commercial Clients and/or Commercial Properties:
Commercial clients are invoiced strictly 30 days nett, and all payment(s) must be made within this time period. Late or missed payments may result in additional charges - for example;
Stop A Drip may charge interest calculated on a daily basis of any overdue payments, until these payment(s) are made in full, at the rate of eight per cent (8%) per annum above the base lending rate of the HSBC PLC Bank prevailing from time to time until payments are made in full.

4. The Services

4.1 The Contractor will do everything they can to carry out the Services within the time frame stipulated, or if there was no time period stipulated, then within a reasonable amount of time. (Reasonable shall be defined by discussions and emails that may take place between the Contractor and the Customer).
4.2 Due to changes in the design or modifications by the manufacturers of Goods or materials or through lack of availability, the Contractor may not be able to supply the equipment originally specified in the Quote. In such event the Contractor, with the agreement of the Customer, shall supply a satisfactory and reasonable alternative item and the price shall be adjusted accordingly.
4.3 Unless expressly otherwise stated, where drawings are submitted with the Quote they shall be for demonstration purposes only. They should not be relied upon by the Customer and they are not prepared to specifically show the type or precise position of construction or installation.
4.4 The Customer warrants that any specifications they give to the Contractor for the completion of the Services or in relation to any Goods or material will be accurate and complete.
4.5 Any drawings or designs prepared by persons other than the Contractor or any supplies and any extra work necessary caused by defects in such drawings or designs shall be charged as an extra at the time, and will be the basis of a separate charge in addition to the quoted price at the time of the agreement.

5. Waste Disposal

5.1 As a professional plumbing company in Waterlooville Stop A Drip will always make sure that our customers are happy with the services we provide where possible. The one thing we would like to make clear however, is that we are not responsible for removal of rubbish or waste materials from your home.

5.2 However, for a small fee, we are happy to arrange for clearance of waste products and materials (this might be old radiators, pipes, old water tanks and so forth) from your premises by organising a hippo bag or skip to clear the waste materials. If you need us to do this, then please let our operatives know so we can provide this service for you. (Additional charges will apply for waste disposal as specified by the company providing that service).

Modification and changes

The owner reserves the right to update or modify these Terms and Conditions at any time, in which case the revised changes will be effective from their date of their publication on this webpage here. It is your responsibility to make sure you check this page from time to time, to ensure that you are familiar with any changes or updates within these Terms and Conditions. Failure to do so does not invalidate any changes that may take place on this website, and your continued use of this website signifies your acceptance and agreement of such changes as and when they may occur.

UK Law and Courts

These Terms and Conditions will be governed by and construed in accordance with English law, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.

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© Stop A Drip Ltd 2019